Shipping policy

Effective Date: October 2, 2025

Thank you for shopping with Bocatech Switches. This Shipping Policy explains how we process and deliver orders placed through our website www.bocatechswitches.com. By making a purchase, you agree to the terms outlined below.

1. Order Processing

Orders are processed within 1–2 business days after payment is confirmed.
Orders placed on weekends or holidays will be processed the next business day.
You will receive a confirmation email with tracking details once your order has shipped.

2. Free U.S. Shipping

Bocatech offers free U.S. shipping on orders over $150 for switches, housings, harnesses, and tools.
Heavy items may be excluded from free shipping and will ship with calculated rates at checkout.

3. Shipping Rates & Delivery Estimates

Shipping rates are calculated at checkout based on weight, destination, and shipping method.
Estimated delivery times are provided at checkout but are not guaranteed. Actual delivery may vary due to carrier delays, weather conditions, customs processing, or other unforeseen factors.

Estimated Delivery Times:

United States Standard: 3–7 business days
United States Expedited: 2–3 business days
International: 7–21 business days, depending on destination and customs clearance

4. Shipping Carriers

We offer UPS and FedEx shipping options at checkout.

Some orders may ship through another carrier when required based on destination, availability, or order type.

5. Shipping Restrictions

We currently ship within the United States and to select international destinations.
We do not ship to P.O. Boxes, APO/FPO addresses, or countries restricted by U.S. trade regulations.

6. International Shipping

International shipping is available to select destinations.
International orders may be subject to customs duties, taxes, and fees imposed by the destination country. These charges are the responsibility of the customer.
We are not responsible for delays caused by customs clearance.

7. Bulk, OEM, and Dealer Orders

For bulk, OEM, or dealer orders, please contact Sales for shipping options, pricing, and fulfillment details.

8. Order Tracking

Once your order ships, you will receive a tracking number via email. You can use this number to monitor your shipment through the carrier’s website.

9. Risk of Loss & Damaged Packages

Risk of loss or damage to items passes to you upon delivery.
If your order arrives damaged, please contact us within 7 days of delivery with photos of the product and packaging. We will assist you in filing a claim with the carrier or provide a replacement if applicable.

10. Incorrect or Incomplete Addresses

Customers are responsible for providing accurate shipping information at checkout. We are not responsible for delays, lost packages, or additional costs resulting from incorrect or incomplete addresses.

11. Delayed or Lost Shipments

If your order is delayed or lost, please contact us at dr@bocatechswitches.com. We will work with the carrier to resolve the issue but cannot guarantee delivery dates once a package has been handed to the shipping provider.

12. Contact Us

If you have any questions about this Shipping Policy, please contact us:

Bocatech Switches
Email: dr@bocatechswitches.com
Phone: 706-303-4818
Address: 204 Pitcarin Way Suite A, Augusta, GA 30909